Agent as a Service — AaaS
Intelligent agents that manage your business communication, on every channel.
In short: URL Pro is an AaaS (Agent as a Service) platform of intelligent agents for omnichannel business communication. You configure an intelligent agent once, and it handles, responds to, and executes your communication over WhatsApp, SMS, RCS, Email, Voicebot, and IVR, without operating each channel separately. URL Pro automates collections over WhatsApp and SMS, customer service, sales, and transactional email notifications around the clock, for credit and collections, banking, insurance, healthcare, retail and eCommerce, and transportation and logistics companies in Colombia and Latin America.
URL Pro is an intelligent-agent platform for omnichannel communication. We configure your agents and connect them to your systems and channels (WhatsApp, SMS, RCS, Email, and Voicebot), so they manage customer service, sales, collections, and notifications in one place, 24/7 and securely.
Less operation = More automation.
- WhatsApp, SMS, VoiceBot, and more
- 6+ Channels
- Attend to, respond, and execute
- Intelligent agents
- Continuous operation
- 24/7
How it works
Intelligent Agent Community
With URL Pro, your file goes through three intelligent agents, in seconds.
Watches your account's folders, 24 hours a day. As soon as it detects a complete, stable file, it passes it to the next intelligent agent.
Omnichannel Ecosystem
URL Pro agent communities, connected to your entire communication ecosystem.
Customer service, sales, and support via WhatsApp, SMS, RCS, Email, and Voicebot, coordinated by the same intelligent agent across LatAm.
| Channel | What it solves |
|---|---|
| WhatsApp URL Pro | API-based conversation |
| SMS URL Pro | Bulk messaging |
| RCS URL Pro | Rich messaging |
| Email URL Pro | Transactional communication |
| Voicebot URL Pro | Voice support with intelligent agents |
| IVR URL Pro | Automated interactive voice menus |
Solutions
Intelligent agent solutions for every industry and business model
Organized by segment and industry. Intelligent agents for customer service, sales, and omnichannel communication, built to grow without redesigning.
Intelligent agents for customer service, sales, and omnichannel business communication automation in transportation, logistics, healthcare, eCommerce, and finance.
Business segments
Solutions tailored to your company's model.
- B2B platforms
- Suppliers and white label
- Wholesale sales
- Public and private sector
- See all business segments →
Industry verticals
Use cases tailored to your sector.
- Credit and collections
- Banking & financial services
- Insurance
- Healthcare
- See all industries →
Info center
URL Pro resources
A knowledge base that grows with us: articles, guides, and technical and functional documentation.
Technical and functional guides to implement intelligent agents on WhatsApp, SMS, RCS, Email, and Voicebot.
Security
URL Pro Security
Secure infrastructure designed to protect your connections, keep control of your channels, and support a scalable business operation.
Documentation
Technical and functional guides
Everything you need to implement our solutions
Blog
URL Pro Blog
Industry events, channels like WhatsApp, and information security bulletins.
Support
Help center
URL Pro's technical and sales support, available 24 hours a day, 7 days a week.
Frequently asked questions
Frequently asked questions about the URL Pro intelligent agent platform
What is URL Pro?
URL Pro is an AaaS (Agent as a Service) platform: you configure intelligent agents once, and they handle, respond to, and execute your business communication on WhatsApp, SMS, RCS, Email, and Voicebot, without having to operate each channel separately.
What is an AaaS platform?
AaaS (Agent as a Service) is a model where companies configure and deploy AI-powered intelligent agents as working units, capable of handling conversations, executing processes, and operating across different channels.
What channels does URL Pro support?
URL Pro offers omnichannel communication and messaging services in Colombia and the region: WhatsApp, SMS, RCS, Email, Voicebot, and IVR, with intelligent agents that manage customer service, sales, notifications, and business processes. The ecosystem continuously adds new channels and capabilities.
What industries can use URL Pro?
URL Pro is designed for retail, transportation and logistics companies, healthcare, eCommerce, finance, and other sectors that need to automate communications at scale, such as confirmations, collections, scheduling, notifications, and 24/7 customer service. Each company configures its own omnichannel intelligent-agent solution.
What solutions does URL Pro offer?
URL Pro combines intelligent agents with APIs and channels for Marketing, Sales, Customer Service, and Integrations teams. Its solutions connect systems and automate processes, with intelligent agents that manage business communications from an omnichannel experience.
Start today
Hand your communication to our agents, not to more channels to manage.
Schedule a conversation with the URL Pro team and see what your agents could look like.
