URL Pro Blog
Scale your communication with intelligent agents
The URL Pro blog brings together industry event news, updates on communication channels and tools, and information security bulletins. Everything your team needs to serve, sell, and protect its communication with confidence.
URL Pro blog articles
8 articles
Featured
URL Pro at COLCOB 2026 Congress: Intelligent Agents for Credit, Collections, and BPO
A look back at our participation in the 22nd International Congress of Credit, Collections, and BPO, at the Club El Nogal in Bogotá.
WhatsApp Business Has New Pricing: What Your Company Needs to Know
Starting October 1, Meta begins charging for WhatsApp Business messages that used to be free. Here's what changes and what it means for your operation.
Sustainability
Huella Verde URL Pro: What Climate Change Is and Why It Concerns Us
ISO now includes climate change as a mandatory requirement in its management standards. Here is how we understand this global challenge at URL Pro, and how we take on our responsibility.
Security
Riesgo Zero — Information Security Bulletin: Clear Desk and Clear Screen
A tidy desk doesn't always mean a secure desk. What ISO/IEC 27001:2022 Control 7.7 requires and what can happen when it isn't followed.
Security
Riesgo Zero — Information Security Bulletin: Unauthorized Channels, the Invisible Door to Information Leaks
Sharing corporate information through unauthorized channels — WhatsApp, personal email, USB — opens an invisible door to security incidents. Here is what the numbers reveal.
Security
Riesgo Zero — Information Security Bulletin: Zero Trust, Shielding Operational Continuity
DDoS, Zero Trust, and the evolution of phishing: how we protect operational continuity and our customers' data with a defense-in-depth strategy.
Security
Riesgo Zero — Information Security Bulletin: Artificial Intelligence, the New Risk Vector
Artificial Intelligence as a corporate risk vector: responsible AI, algorithmic bias, and the danger of uncontrolled generative AI (Shadow AI).
Security
Riesgo Zero — Information Security Bulletin: Social Engineering, the Manipulation Behind the Deception
Social engineering: what it is, how it works, and how to protect yourself from phishing, smishing, vishing, baiting, and quid pro quo.
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